It seems the sentiments of Exclusive Books to the committal to 'service and value' for its customers has been turned on its head!

Especially the statements made by the Marketing Manager, Batya Green Bricker, "We believe in rewarding our customers by adding value rather than by undercutting our competitors; We are committed to nurturing a love of reading in children and with this in mind we have chosen to enrich the launch of Harry Potter and the Deathly Hallows for our customers, by hosting a series parties across South Africa that bring the books to life and celebrate the event in style."

Now, I'm not sure of how much less impressed I'd be with Exclusive Books if I had gone to collect my book at 1:01am on Saturday morning only to find out that my pre-booked book had been handed to someone else!

This is the statement released on the EB website about the lack of books at their launch parties around South Africa:  read more here »

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What I anticipated as a night of light hearted fun turned to utter agony and sheer disappointment due to lack of planning and misleading marketing by Exclusive Books Montecasino. I was at the end of my thither when I picked up my handbag and stormed out of the rather boring remnants of a launch at 00:30 in the dusk of morning.

   read more here »

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I'm so excited right now that I have butterflies in my stomach in anticipation for the two most talked about launches of media in SA to date! It's almost like that feeling you get the night before Christmas because your expectations of the real treats lie a sleep away.

Well it's literally hours away for me because not only will I be sitting down with my box of popcorn and Merv by my side to watch the epic Transformers movie tonight, but I will also be attending the launch of the final instalment of the Harry Potter saga.  read more here »

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